Founding Wave75% off lifetimeCode first5
Back to Knowledge Base
TROUBLESHOOTING

HumanitZ Connection Issues

Fix common connection problems preventing players from joining your server.

Issue: "Server Not Responding"

Most common cause - server isn't fully started or crashed.

  1. Check Pterodactyl console - look for "Server initialized" message
  2. If console shows errors, restart the server
  3. Wait 2-3 minutes after start before trying to connect
  4. Verify IP and port are correct (check console header)

Issue: "Wrong Password"

Even if you didn't set a password, HumanitZ can have default issues.

  1. In File Manager, open Config/ServerSettings.ini
  2. Find ServerPassword= line
  3. If blank, add a simple password or delete the line entirely
  4. Save and restart server

Issue: "Version Mismatch"

Game updated but server didn't auto-update.

  1. In Pterodactyl, go to Settings tab
  2. Click Reinstall Server (keeps your saves)
  3. Wait for update to complete
  4. Start server and try connecting again

Issue: Steam Server Browser Not Showing Server

Steam query can be slow or fail silently.

  1. Use Direct Connect instead (Steam → View → Servers doesn't work well for HumanitZ)
  2. In-game: Join Game → Direct Connect → Enter IP:Port
  3. If Direct Connect works but browser doesn't, that's normal - keep using Direct Connect

Still Can't Connect?

Test locally first to isolate the issue:

  1. On the PC running the server, try connecting to 127.0.0.1:7777
  2. If local works but remote doesn't, it's a network/firewall issue
  3. Check Windows Firewall on your gaming PC (not the server)
  4. Some ISPs block game ports - try using a VPN

Known Bug - January 2026

HumanitZ v1.2 has a bug where servers show "0/0" players even when full. This is a display bug only - players can still join normally. The devs have acknowledged this and a fix is expected in v1.3.