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LEGAL

Terms of Service

Last updated: January 24, 2026

1. Acceptance of Terms

By accessing and using Rivix Servers' services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Service Description

Rivix Servers provides Project Zomboid game server hosting services. Our services include:

  • Dedicated server hosting on Ryzen 7 hardware
  • Web-based control panel access
  • Automatic backups and DDoS protection
  • Technical support via Discord and email

3. Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Ensuring your server complies with our Acceptable Use Policy
  • Keeping your contact information up to date

4. Payment Terms

All services are billed in advance on a monthly, quarterly, or annual basis. We offer a 48-hour money-back guarantee on new server purchases. Refunds after 48 hours are at our discretion.

5. Service Availability

We strive to maintain 99.9% uptime as outlined in our SLA. However, we reserve the right to perform scheduled maintenance with advance notice. We are not liable for downtime caused by factors outside our control.

6. Termination

We reserve the right to suspend or terminate your service for violation of these terms, non-payment, or any activity that may harm our infrastructure or other customers. You may cancel your service at any time through the billing portal.

7. Limitation of Liability

Rivix Servers shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. Our total liability shall not exceed the amount paid by you for the service in the past 3 months.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email. Continued use of the service after changes constitutes acceptance of the new terms.

9. Contact Information

For questions about these Terms of Service, please contact us at:
legal@rivixservers.com