← Back to Knowledge Base
HumanitZ
Version Mismatch Fix
Resolving version compatibility issues in HumanitZ
Understanding Version Mismatch
Common Error Messages
Players may see these errors:
"Version mismatch - server is running v1.2.3"
"Failed to connect: incompatible game version"
"Server version does not match client version"
Why It Happens
- • Server and client running different HumanitZ versions
- • Automatic updates not synchronized
- • Beta branch vs stable branch mismatch
- • Server running outdated version
Quick Fix Steps
- 1
Check Server Version
Verify current server version in control panel
- 2
Update Server
Update server to latest version through control panel
- 3
Notify Players
Tell players to update their game through Steam
- 4
Restart Server
Restart server to apply updates completely
Player-Side Solutions
Update Game Client
Players should:
- • Open Steam and go to Library
- • Right-click HumanitZ and select Properties
- • Go to BETAS tab
- • Select "NONE - Opt out of all beta programs"
- • Close and restart Steam
- • Let game auto-update
Verify Game Files
If issues persist:
- • In Steam Library, right-click HumanitZ
- • Select Properties → Local Files
- • Click "Verify integrity of game files"
- • Wait for verification to complete
- • Try connecting again
Server-Side Solutions
Force Update
If server won't update:
- • Stop server completely
- • Use control panel's "Update/Repair" function
- • Delete server files (if backup available)
- • Reinstall server from scratch
- • Restore save files and configs
Version Locking
To prevent automatic updates:
- • Set server to specific version in control panel
- • Disable auto-updates temporarily
- • Notify players before manual updates
- • Schedule update windows during low activity
Known January 2026 Issues
Version Conflicts
- • v1.2.3 vs v1.2.4 compatibility issues
- • Beta branch players can't join stable servers
- • Steam authentication delays during updates
- • Version check timeouts on slow connections
Update Problems
- • Server updates failing due to disk space
- • Client updates getting stuck at 99%
- • Version rollback after failed updates
- • Mod compatibility breaking after updates
Prevention Tips
Regular Maintenance
- • Check for server updates weekly
- • Test updates on staging server first
- • Keep backup of working version
- • Monitor player version reports
Communication
- • Announce planned updates in advance
- • Provide update instructions to players
- • Set up Discord/announcement channel
- • Share known issues and workarounds
Best Practices
- • Keep server and client in sync
- • Avoid beta branches unless needed
- • Test mod compatibility after updates
- • Document working version combinations
When to Contact Support
Server Issues
Contact hosting support for:
- • Server won't update through control panel
- • Update process fails repeatedly
- • Server crashes after updates
- • Version control panel not working
Game Issues
Report to game developers for:
- • Game update bugs and crashes
- • Version compatibility breaking changes
- • Steam authentication problems
- • Client-side update failures